A supersized team of NDIS support coordinators is expanding Centacare’s reach into the Adelaide Hills and Barossa Valley.

Three teams have merged into one, with 16 support coordinators now working across three sites – Adelaide, Davoren Park, and Murray Bridge – to help more than 400 clients achieve their goals.

For the first time, Centacare is able to work with NDIS participants living beyond Gawler, and throughout the Adelaide Hills and Murraylands.

Support coordinators help individuals and their families find the services and supports they need to get the most out of their NDIS plan and achieve their goals.

“We help individuals build the skills they need to live more independently, and we take enjoyment from watching them grow in capacity,’’ Manager Natalie Tucker said.

“We foster hope and broaden opportunities for individuals.’’

Natalie said the diverse skill sets and cultural backgrounds of staff are team strengths.

“We come from all different walks of life and professions including social work, psychology, youth justice, child protection and lived experience,’’ she said.

“We have coordinators from CALD backgrounds and also links to Aboriginal communities, and we draw on all of these strengths as a team to support our clients.’’

As demand for support coordination has increased, so too has the need for flexible and responsive services. Finding clients what they need quickly, and keeping them connected to those supports, is crucial.

*In response to COVID-19, support coordination can now be accessed from participants’ Core or Capacity Building budgets.  For more information, phone Natalie Tucker 8215 6819.


The team’s take on support coordination


“We have been told that we are vital and pivotal for an individual to
successfully implement their plan.’’


“Support coordinators are dynamic and flexible
and essentially bring the plan to life.’’


“We foster hope and broaden opportunities for individuals.’’
“We help empower individuals to have a voice in a system
when they previously didn’t.”
“We teach and empower them to gain back choice
and control over their lives.’’